Many commentators on the state of business have observed that much potential for high impact leadership lies unrecognized and unfulfilled in today’s organizations. We have heard executives express the essence of the challenge with this penetrating assessment:“We are frozen in the middle.”What do these executives...

An epic shift in how companies approach performance management is occurring across the globe. Three interconnected frustrations are motivating this shift.• Leaders are weary of the administrative burden of current performance management systems • People managers and their direct reports are frustrated by performance management processes •...

Most of us have experienced great coaching at some point in our lives, whether in music, sports, art, business, family, or  friendships.  From this, we carry a profound appreciation for the positive impact coaches have on individual growth and team performance.We’ve also likely experienced good...

In a recent survey, we responded to client interest in accountability and what drives it.   We undertook this work because we see a connection between accountability and engagement.  We believe that Engagement + Accountability = Performance that Matters.Let me give a brief explanation.   Engagement- namely...

In this busy, complex and highly competitive world, capturing your customers’ or employees’ attention is tough, and keeping it even tougher. Effective storytellers gain a critical edge and develop mindshare and commitment by accessing their customers’ or employees’ imaginations, emotions, value systems, motives, memories, hopes,...